Loyalty Rewards

As a thank you to all of our lovely loyal customers we have a wonderful loyalty program to reward you for your love and custom!  You earn 1 point for every $1 you spend, it's that easy!

Q & A

How do I get going and start earning rewards?

Click the link above and sign up!  You will receive 200 points just for joining AND get a 10% discount coupon to use toward your first purchase!  You can find this coupon via email, please ensure you use this code against your very first purchase with us or this code will be void.

How does the reward system work?

Every time you shop with us be sure to LOGIN to your account.  Points will automatically be added to your account with every purchase.

How do I redeem my points?

When enough points have been accumulated to unlock a discount you will be notified via email with a discount coupon code.  You can click to claim your discount or continue accruing your points to achieve a greater discount!

What are the reward tiers?

500 points to unlock 5% discount off your next order

1000 points to unlock 10% discount off your next order

2500 points to unlock 25% discount off your next order

Don't forget, these discounts cannot be used in conjunction with any other discounts or coupons.  Your points balance is reduced by the amount of points/discount redeemed.

Do I get points for referring a friend?

YES you DO!  We want to share the love and get all of your friends loving our BAMBOO as much as you do!  When you refer a friend you get 100 bonus reward points (this is for EVERY friend you recommend who signs up!!) AND your friend will get a 15% discount off their first purchase!

It's SIMPLE, once you have logged into your account, click the black REWARDS CLUB box in the bottom left of your screen.  From here click on EARN then click REFER A FRIEND and follow the steps!

What are the other benefits to the loyalty programme?

AGAIN, once you have logged in CLICK the REWARDS CLUB black box from the bottom left of your screen.  From here click on EARN, you will see you earn bonus points on your Birthday, for sharing us on Facebook, for LIKING us on Facebook, for FOLLOWING us on Insta and for REVIEWING a product!  It is super easy to start earning rewards!

How do I check my account/points balance or redeem rewards if I've lost my email?

Easy, simply login via our site, then click on the REWARDS CLUB black box from the bottom left of your screen.  You will see your rewards balance.  Below you will see if you are eligible to unlock any rewards!





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